Privacy Policy

Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you. This includes the following.

• Identifiers. Name, billing and shipping address, telephone number, email address, and business contact details.
• Commercial Information. Records of machinery purchased, leased, or considered, service history, and financing or payment information.
• Technical and Usage Data. IP address, browser type, cookies, and browsing behavior on our website.
• Telemetry and Equipment Data. If your machinery is equipped with telematics, we may collect data regarding equipment location, operational hours, performance, and maintenance needs.

How We Use Your Information

We use the collected information for purposes including the following.

• Fulfilling Requests. Processing orders, arranging delivery, and managing financing or leases.
• Customer Support and Maintenance. Providing warranty services, scheduling repairs, and sending safety or recall notices.
• Improving Our Products. Analyzing website traffic and machinery performance to enhance our inventory and services.
• Marketing. Sending updates about new equipment, special offers, and upcoming events. You can opt out at any time.

How We Share Your Information

We do not sell your personal information. We may share your data under the following circumstances.

• Manufacturers and Suppliers. To register warranties, process rebates, or coordinate direct shipments.
• Service Providers. Financial institutions for credit approval, shipping and logistics companies, and IT support vendors.
• Legal Compliance. If required by law, subpoena, or to protect the safety and rights of Moon Machinery Inc. and our clients.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze web traffic. You can adjust your browser settings to refuse cookies, though some features of our site may not function properly as a result.

Data Security

We implement industry standard physical, technical, and administrative security measures designed to protect your personal data from unauthorized access, disclosure, or alteration. Please note that no method of transmission over the internet is completely secure.

Your Rights and Choices

Depending on your location, you may have the right to the following.

• Access the personal information we hold about you.
• Request the correction or deletion of your data.
• Opt out of marketing communications by clicking the unsubscribe link in our emails.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The effective date at the top of this page will indicate when it was last revised.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us using the details below.